Privacy Policy

Protecting your information is our priority. This statement of Privacy applies to www.vitabai.com and vitabai.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to vitabai.com include www.vitabai.com and VITAbai. The VITAbai website is an ecommerce site. By using the VITAbai website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide your with products and services offered on our site, VITAbai may collect personally identifiable information, such as your:

  • - First and Last Name
  • - Mailing Address
  • - E-mail Address
  • - Phone Number

If you purchase VITAbai's product and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain prducts or services available on the site.Thesemayinclude:(a) registering for an account on our Site;(b)entering as weepstakes or contest sponsored by us or one of our partners; (c) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and /or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

VITAbai collects and uses your personal information to operate its website(s) and deliver the services you have requested.

VITAbai may also use your personally identifiable information to inform you of other products or services available from VITAbai and its affiliates.

Sharing Information with Third Parties

VITAbai does not sell, rent or lease its customer lists to third parties.

VITAbai may share data with trusted partners to help perfrom statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to VITAbai, and they are required to maintain the confidentiality of your information.

VITAbai may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on VITAbai or the site; (b) protect and defend the rights or property of VITAbai; and/or (c) act under exigent circumstances to protect the personal safety of users of VITAbai, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automaticallycollectedbyVITAbai. This information can include:yourIPaddress, browser type, domain names, access items and referring website addresses. This information is used for the operation of the services,tomaintainqualityoftheservice, and to provide general statistics regarding use of the VITAbai website.

Security of your Personal Information

VITAbai secures your personal information from unauthorized access, use, or disclosure. VITAbai uses the following methods for this purpose:

- SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer(SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internetornaywirelessnetwork can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Inter¬net which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

VITAbai does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, VITAbai may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirma¬tions, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open email from VITAbai or click on link therein.

If you would like to stop receiving marketing or promotional communications via email from VITAbai, you may opt out of such communi¬cations by UNSUBSCRIBE button

Return Policy

You are welcome to return any product within 45 days of being purchased. However, our return policy is divided into two parts. The first is the partial return policy. If you request a partial return, the partial return amount will be given to Store Credit(BAI Rewards Credit) at VITAbaicom and the Bai Credit that you used will not be returned. Second, if you request a full refund, you will receive a full refund within 14 days of processing (The returned BAI Rewards Credit, Cashback Rewards Credit will be returned to your account.)

Refund Policy

Please notice that only orders with "Delivered" Status and within 45 days of being purchased can be processed for return/refund.

You can also chat with customer service representative or send us an email about a refund to support@VITAbai.com and we’ll be glad to help

Shipping Policy

Shipping costs fluctuate based on the shipping method selected, weight and destination of the order. Simply place the items in your cart and click on the Shopping Cart when you are ready to check out. From the bottom left, you can see the shipping quote primarily based on the shipping methods available to your country.

All worldwide international shipments will be charged based on the weight and destination of your order. Customers who outside the United States may additionally have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. If assessed, these costs are separate from your shipping fee and the responsibility of the package recipient, who will be billed via the local Customs office or the carrier of your choice. Customs policies vary widely for every country so please check with your local customs office or tax authority for information specific to your situation.

Cancellation

To contact our customer support team to cancel an order, by clicking here or using the 'Contact Us' button below. and Please include your order number and your email address.

We cannot ensure we will be able to do so if the order has already processed or shipped. If an order has already shipped from our facility, we, unfortunately, are not able to cancel the order.

Change to this Statement

VITAbai reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

VITAbai welcomes your questions or comments regarding this Statement of Privacy. If you believe that VITAbai has not adhered to this Statement, Please contact VITAbai at: